Why Wealth Tech Still Feels Broken
Episode 125: In this special New Year's 2025 episode, Kyle Van Pelt brings together four standout voices to explore why wealth technology still feels broken—and what actually fixes it. Jeremy Nelson explains how rising client complexity demands centralized planning and operational tech that can truly scale. Art Ambarik shares how fragmented data and poor transitions create bottlenecks that distract advisors from clients. Kylie Felker shows how efficient systems make room for unreasonable hospitality and deeply human service. And Terry Parham Jr outlines how impact, efficiency, and effectiveness improve when firms own and streamline their data. Together, these conversations reveal how better integration—not more tools—is the path forward.
In this episode:
(00:00) – Intro
(00:30) – Jeremy Nelson on rising client complexity and why centralized tech is essential for scale
(03:25) – Art Ambarik on data bottlenecks, advisor transitions, and removing operational friction
(08:30) – Kylie Felker on using efficient systems to create unreasonable hospitality for clients
(15:30) – Terry Parham Jr on evaluating wealth tech through impact, efficiency, and effectiveness